Shipping policy

Shipping Policy

(Last Updated: July 10, 2026)

Thank you for shopping with us! We partner with trusted print-on-demand fulfillment providers, including Printify and Ninja POD, to create and ship your products after your order is placed. Because each item is made specifically for you, please allow time for production before your order ships.

Order Processing & Production Times

All products are made to order. After your purchase is confirmed, your order will enter production with one of our fulfillment partners.

Processing and production time: Typically 2–7 business days
Production times may vary depending on the product type, supplier availability, order volume, holidays, and other circumstances outside of our control.
Orders are not shipped until production is complete.

Please note that placing multiple items in one order may result in separate shipments if products are fulfilled by different facilities.

Shipping Times

After production is complete, your order will be shipped to the address provided at checkout.

Estimated shipping times:

United States: Approximately 3–8 business days after fulfillment
International orders: Approximately 7–21 business days after fulfillment

Shipping times are estimates and are not guaranteed. Delays may occur due to carrier issues, customs processing, weather conditions, holidays, or other events outside of our control.

Tracking Information

Once your order ships, you will receive a shipping confirmation email containing tracking information when available.

Please allow up to 48 hours for tracking information to update after your order has been shipped.

If your tracking shows that your package has been delivered but you have not received it, please:

Check with household members, neighbors, and your local delivery location.
Contact the shipping carrier for additional information.
Contact us if you need further assistance.

Shipping Address Accuracy

Customers are responsible for providing accurate shipping information at checkout.

Please review your shipping address carefully before submitting your order. If an incorrect address is provided and the order has already entered production or shipped, we may not be able to make changes or resend the order.

Lost, Damaged, or Incorrect Orders

We want you to receive your order exactly as expected. If your order arrives damaged, has a manufacturing defect, or you receive the wrong item, please contact us within 14 days of delivery with:

Your order number
A description of the issue
Clear photos showing the problem

We will work with our fulfillment partners to review the issue and determine the appropriate resolution.

Address Changes & Order Cancellations

Because products are made specifically after purchase, orders may begin production quickly.

If you need to update your shipping address or cancel an order, please contact us as soon as possible. We will do our best to accommodate requests before production begins, but changes cannot be guaranteed once an order has entered fulfillment.

International Orders & Customs

International customers are responsible for any customs fees, import duties, taxes, or additional charges required by their country.

Customs processing times vary and are outside of our control.

Multiple Shipments

Your order may arrive in multiple packages depending on product availability, supplier location, and fulfillment requirements. You will receive tracking information for each shipment when available.