Refund policy

Return and Refund Policy

Anvil & Anthem Supply Co.

Last Updated: October 15, 2026

Thank you for shopping with Anvil & Anthem Supply Co. We take pride in providing quality apparel, accessories, and gear. Please review our return and refund policy before placing your order.

Made-to-Order Products

Many of our products are made to order through fulfillment partners, including Ninja POD and Printify.

Because these products are manufactured specifically after an order is placed, we generally do not accept returns, refunds, or exchanges for:

Ordering the wrong size, color, or style
Changes of mind or buyer's remorse
Personal preferences after receiving an item
Customer ordering mistakes

Please review product descriptions, sizing information, and order details carefully before completing your purchase.

These restrictions do not affect any rights you may have under applicable consumer protection laws.

Damaged, Defective, Misprinted, or Incorrect Products

If your order arrives damaged, defective, misprinted, or different from what you ordered, please contact us promptly.

Report any issues within 30 calendar days of receiving your order.

Email Anvilandanthem@gmail.com and include:

Your order number
A description of the problem
Clear photographs showing the issue
Any additional information needed to evaluate your claim

We will review the issue and work with the appropriate fulfillment partner to determine the available resolution.

Replacements and Refunds

If a manufacturing or fulfillment error is confirmed, an eligible claim may qualify for a replacement at no additional cost or a refund, depending on the circumstances and applicable fulfillment procedures.

For Ninja POD products, eligible manufacturing errors generally qualify for a free reprint without requiring the original item to be returned.

For Printify products, claims are reviewed by Printify, and any return or disposal instructions will be provided after the claim is evaluated.

Please do not return any merchandise without contacting us first.

Refunds are not automatically guaranteed for customer ordering mistakes, sizing selections, or changes of mind.

If a refund is approved, it will be issued to the original payment method. Processing times depend on the payment provider.

Custom and Personalized Orders

Custom, personalized, and special-order products are generally final sale once production begins.

If an item arrives damaged, defective, or incorrectly produced, please contact us so we can investigate and determine an appropriate resolution.

Order Changes and Cancellations

Because production may begin shortly after an order is submitted, changes and cancellations cannot be guaranteed.

Lost or Missing Packages

If your tracking information shows that your package was delivered but you cannot locate it, please check with household members, neighbors, and the shipping carrier.

If your package remains missing, contact us with your order number so we can investigate.

International Orders and Consumer Rights

Customers in certain countries or regions may have additional statutory cancellation, return, refund, or warranty rights.

For example, European Union consumers may have a 14-day withdrawal right for qualifying distance purchases, subject to applicable legal exceptions. Made-to-order production does not automatically make every product exempt.

Nothing in this policy limits rights that cannot legally be excluded.